Shipping policy

Shipping Policy

Effective Date: 10/07/24
Last Updated: 10/07/24

Thank you for shopping at Forge Safety Vehicles. This Shipping Policy outlines the shipping terms and conditions associated with all purchases made through www.forgesafetyvehicles.com (the “Site”). Please review this policy before making any purchases, as it provides important information regarding shipping, handling, and delivery of products.

1. Shipping Responsibility

Forge Safety Vehicles serves as a platform for customers to purchase high-quality vehicle lighting and safety equipment directly from the manufacturer. We do not handle the shipping, packaging, or delivery of any products sold through our Site. All products are shipped directly by the manufacturer or supplier, and shipping terms are subject to their policies.

Once your order is placed, it will be forwarded to the manufacturer, who will handle all aspects of the shipping process, including packaging, dispatch, and delivery.

2. Shipping Methods and Carriers

Shipping methods, carriers, and delivery times vary depending on the manufacturer and the destination of the order. The manufacturer is responsible for selecting the appropriate carrier and method for your shipment.

Common Carriers Used Include:

  • UPS
  • FedEx
  • DHL
  • USPS

For specific shipping details or to track your order, please refer to the shipping confirmation email sent by the manufacturer.

3. Shipping Rates and Fees

Shipping costs, fees, and any applicable duties or taxes are determined by the manufacturer and are subject to their policies. Shipping fees will be displayed at checkout before you complete your purchase. Forge Safety Vehicles does not control or determine these rates.

Please Note: Some manufacturers may offer free shipping promotions or discounts on shipping costs. Any such promotions will be clearly stated on the product page or at checkout.

4. Order Processing and Handling Time

The processing and handling time of your order is determined by the manufacturer and may vary depending on the product, order volume, and availability. Once your order is processed, you will receive a confirmation email with the estimated shipping date and tracking information.

5. Delivery Timeframes

Delivery timeframes depend on the manufacturer’s location, shipping method, and destination address. Average delivery times range from 5 to 14 business days within the United States. Sound Off Products take 3 to 4 Weeks for shipping, as they are built to order. International shipping times may vary significantly based on customs clearance and shipping destination.

Please note that delivery times are estimates and not guarantees. Delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or carrier issues.

6. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email from the manufacturer, which includes a tracking number and instructions on how to track your package. If you have not received a tracking number or need assistance with tracking your order, please reach out to us at info@forgesafetypse.com, and we will connect you with the manufacturer for further assistance.

7. Shipping Restrictions

Certain products may have shipping restrictions or limitations due to size, weight, or destination country regulations. If a product cannot be shipped to your location, you will be notified during the checkout process.

8. International Shipping

International shipping is subject to the manufacturer’s policies and capabilities. Additional fees, duties, taxes, and customs clearance charges may apply for international orders. These charges are the responsibility of the customer and will be determined by the manufacturer and the destination country.

Please verify the manufacturer’s international shipping capabilities before placing an order, as Forge Safety Vehicles does not directly manage or ship products internationally.

9. Lost, Damaged, or Delayed Shipments

Forge Safety Vehicles is not responsible for lost, damaged, or delayed shipments. If you experience any issues with your shipment, such as a missing or damaged package, please contact us at info@forgesafetypse.com with your order number, and we will assist in connecting you with the manufacturer to resolve the issue.

10. Changes to Shipping Information

If you need to update your shipping address or other information after placing an order, please reach out to us immediately at info@forgesafetypse.com. We will coordinate with the manufacturer to determine if it is possible to update your shipping details before the order is shipped.

11. Contact Us

For any questions or concerns about this Shipping Policy or your order status, please contact us at:

Our team is here to assist you in any way we can to ensure a positive shopping experience.

By using this Site and making a purchase, you agree to this Shipping Policy and the terms outlined herein. Forge Safety Vehicles reserves the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page with the updated effective date.